讀後心得

In Taichung's Nantun District, a dining experience at a congee restaurant has sparked controversy. Patrons complained about being charged 100 yuan for the soy milk chicken, fried egg, and pickled cucumber they ordered, expressing dissatisfaction with the pricing method and leaving a one-star review. The restaurant explained the pricing details, stating that 50 grams of soy milk chicken costs about 3 pieces, totaling 40 yuan, and noted that customers can verify this if they have questions. Although the prices are clearly displayed in the restaurant, it is still recommended that customers voice any concerns at the time of checkout to avoid disputes. The consumer protection officer also mentioned that there should be a clear indication of units and prices.

In the South District of Taichung City, a customer visited a congee and side dishes restaurant and ordered a tofu chicken, a fried egg, and some pickled cucumber. At checkout, the restaurant informed the customer that the total was 100 yuan, stating that the tofu chicken was priced as two portions, which made the customer unhappy, and subsequently left a one-star negative review.

The restaurant explained that all dishes have clear pricing indicated, with each standard spoon weighing about 50 grams, and that 50 grams of tofu chicken contains approximately three pieces of meat, priced at 40 yuan. The restaurant emphasized that if customers have any doubts about the pricing, they can use the electronic scale for verification at any time.

The dining counter was filled with various dishes, including both vegetarian and meat options. A certain customer posted photos on Google reviews, accusing that they only took a little pickled cucumber, one fried egg, and about six pieces of tofu chicken, yet were charged 100 yuan, questioning the pricing method for the tofu chicken. The customer's review mentioned: "This is too expensive; a portion of meat may cost 30 or 40 yuan, and I just saw that the egg was 15 yuan. The price of the pickled cucumber is really too high."

Opinions on the restaurant's pricing method varied among customers. The restaurant has clear price tags for each dish, and a notice on the wall stating that each standard spoon is about 50 grams, with 50 grams of tofu chicken approximately equating to three pieces of meat, priced at 40 yuan. The restaurant explained: "It's close to two portions, so we charge 65 yuan, plus 15 yuan for the fried egg, 10 yuan for the pickled cucumber, and 10 yuan for rice. If customers have any questions about the pricing, they can inform our front desk immediately."

The restaurant emphasized that if there are any doubts, customers can use the electronic scale to check, and noted that their calculation methods are based on solid grounds. However, a journalist, without disclosing their identity, re-purchased the same dishes and took photos for the restaurant to calculate, discovering a price difference of 10 yuan. In response, the restaurant stated: "If estimated visually, it would be about 75 yuan (but we charged 65 yuan), customers shouldn't dare to casually calculate our prices."

The Director of the Consumer Protection Division of Taichung City stated: "The area for selecting food should be marked to inform the weight or volume of each unit and the corresponding price." Although this congee and side dishes restaurant has clearly defined its pricing method, the consumer protection official still advised customers to immediately voice any concerns at checkout to avoid subsequent consumer disputes.