讀後心得

Recently, a fraud group has impersonated Chunghwa Post, calling the public and falsely claiming that their identification documents have been misused, attempting to obtain personal information and bank account details. Chunghwa Post reminds the public to be vigilant; if you receive a suspicious call, you can call the customer service hotline 0800-700-365 or other inquiry channels for confirmation. Do not easily trust unknown calls to protect your financial security.

The methods of fraud groups are constantly evolving. Recently, a case of impersonating Chunghwa Post has emerged, where scammers use the excuse of the public's identification being misused to attempt to steal personal information and bank account details. This is not the first time that fraud groups have used the name of Chunghwa Post; previously, they have also committed fraud under the guise of rental assistance, so the public must be extra cautious.

Chunghwa Post has stated that they recently discovered fraud groups impersonating the Hsinchu Post Office, calling citizens with claims that their identification has been misused and urgently needing to confirm related information. The perpetrators attempt to deceive the public into providing personal information such as identity cards and bank account details, which may lead to financial losses for individuals, hence they urge everyone to be vigilant.

To prevent the public from falling victim to scams, Chunghwa Post specifically reminds that if you receive a suspicious call, you can verify it through the following channels:

• Call the postal customer service hotline: 0800-700-365
• Mobile users can call the paid number: 04-2354-2030
• Call the 165 anti-fraud consultation hotline of the Criminal Investigation Bureau
• Visit a nearby post office in person to verify the information

The public must carefully protect personal data and should not easily trust calls from unknown sources to ensure their property safety. If encountering similar suspicious situations, it is advisable to confirm with the relevant authorities immediately to avoid falling into the trap of scams.

▲ Do not easily trust calls from unknown sources to avoid being scammed. (Illustrative image)