讀後心得

The "Taipei Yonghe Soy Milk King" chain store in Nanzi, Kaohsiung, recently had a customer report finding a cockroach corpse in the soy sauce while dining. The customer brought this to the attention of the staff, but the employee only replaced the fried dumplings and did not change the soy sauce, which caused public dissatisfaction. After an inspection by the health bureau, although no cockroaches were found, samples were taken for testing, and multiple sanitary deficiencies were identified, requiring the store to improve by a specified deadline. The store claimed that the issue might have been caused by the customer not properly sealing the soy sauce lid, and emphasized that they have measures in place for immediate replacement of the soy sauce. If improvements are not made, they will face heavy penalties and have called on vendors to strengthen food safety management.

A chain store near Kaohsiung Nanzi Train Station, "Taipei Yonghe Soy Milk King," experienced an incident late at night on the 4th. A customer, while dining, drizzled soy sauce on a pan-fried dumpling and was shocked to find that there was a cockroach's body in the soy sauce, subsequently reporting this to the store. However, the staff did not replace the soy sauce, leading the customer to post complaints online. The store later refuted the claim, emphasizing that they had already replaced the soy sauce.

On the 5th, the Kaohsiung City Health Bureau conducted an inspection of the store, finding no signs of cockroaches in the sauce area, but they did collect soy sauce samples for testing. In addition to the cockroach incident, the health bureau discovered multiple sanitation deficiencies at the store and has requested the vendor to improve within a specified time.

The customer stated on social media that when he was dining at "Taipei Yonghe Soy Milk King," he found a cockroach while drizzling soy sauce on pan-fried dumplings. The staff only replaced the plate of dumplings, but did not change the soy sauce, even stating that "it is inevitable to have cockroaches," which allowed subsequent customers to continue using it.

Although the health bureau did not find any traces of cockroaches during the inspection, they have collected soy sauce samples for testing. When questioned by the media, other employees in the store suggested that it might have been a case of a customer lifting the soy sauce lid and not putting it back on, allowing "moths" to fly into the soy sauce, stressing that it was not a cockroach, and stated that the store immediately replaced the entire pot of soy sauce after the customer's complaint.

Moreover, the health bureau also discovered that the food in the store’s freezer was uncovered and that the freezing temperature was insufficient; the sauce containers were dirty, and the sauces and cooked ingredients were not properly covered. Employees also lacked health examination records. Despite the vendor claiming they regularly commission qualified pest control operations, they could not provide disinfection records. The health bureau has demanded that the vendor improve by a set deadline, or they will face fines ranging from 60,000 to 200 million NTD according to the Food Safety and Sanitation Management Act.

At the same time, the health bureau found that the store's product liability insurance documentation had expired. If they fail to legally insure product liability, fines ranging from 30,000 to 3 million NTD will be imposed according to the Food Safety and Sanitation Management Act. The health bureau urges vendors to strengthen the placement, storage, and facility hygiene management of ingredients in accordance with the "Good Hygiene Practices for Food" to ensure consumer food safety.