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2025-04-15

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Be careful! A new type of scam method is coming: "Receiving this call" may damage your bank account. Here are four protection tips to help you guard against it.

Be careful! A new type of scam method is coming:
讀後心得
A recent fraud group has been impersonating Chunghwa Post, falsely claiming that people's identification documents have been misused, attempting to steal personal data and banking information. This method is not new, and the public needs to be vigilant to avoid being deceived. Chunghwa Post reminds that if you receive a suspicious call, you should verify it through official customer service and not easily trust unknown calls to protect your property security. In suspicious situations, it is advisable to immediately verify with the relevant authorities.

The methods used by scam groups are constantly evolving. Recently, a scam group posed as Chunghwa Post and called the public, claiming that their identification documents had been used fraudulently, taking the opportunity to steal personal information and bank account details. This is not the first time a scam group has impersonated Chunghwa Post; in the past, scams were also carried out under the pretense of rental assistance, so the public needs to be particularly vigilant.

Chunghwa Post has pointed out that it has recently discovered scam groups posing as Hsinchu Post Office, calling the public to inform them that their identification documents have been misused and urgently needing to confirm relevant information with the individuals concerned. The criminals intend to deceive the public into providing personal information such as identification documents and bank account details, which may lead to financial losses for the public. Therefore, they urge the public to remain alert.

To avoid being scammed, Chunghwa Post specifically reminds that if you receive a suspicious call, you can verify through the following channels:

  • Call the postal customer service hotline: 0800-700-365
  • Mobile users can call the paid hotline: 04-2354-2030
  • Call the Criminal Investigation Bureau's anti-fraud consultation hotline at 165
  • Visit the nearest post office in person to verify information

The public must be cautious in protecting personal data and should not easily believe phone calls from unknown sources to safeguard their property security. If encountering similar suspicious situations, it is advisable to immediately verify with the relevant authorities to avoid falling into scam traps.

Do not easily believe phone calls from unknown sources to avoid being scammed.

Chunghwa Post website: Click here to visit